Privacy Policy

FAICEE respects your privacy and is committed to protecting the personal information of students, parents or guardians, website visitors, and other users of our services.

This Privacy Policy explains what information FAICEE may collect, how we use it, how we protect it, and the choices available to you.

By using the FAICEE website or enrolling in our courses, you acknowledge the practices described in this Privacy Policy .

1. About FAICEE

FAICEE is a project-based educational initiative providing practical learning programs in areas including coding, artificial intelligence, electronics, IoT, robotics, and problem-solving.

Our courses are primarily intended for students aged 10 years and above.

For students under 18, we expect registration and consent to be provided by a parent or legal guardian.

2. Information We May Collect

Depending on how you use FAICEE's services, we may collect the following information.

Parent or Guardian Information

This may include:

• Full name
• Email address
• Phone number
• City or general location
• Information required for enrollment and communication
• Payment and transaction information

Student Information

This may include:

• Student's name
• Age or date of birth where necessary
• Course or batch selected
• Learning and project-related information
• Attendance and participation information
• Information provided by the parent or guardian during enrollment

We only request information that is reasonably necessary to provide our services.

Website Information

When you visit our website, certain technical information may be automatically collected, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate usage information
• Date and time of visits

This information may be used to maintain security, improve website performance, and understand how visitors use our website.

3. How We Collect Information

We may collect information when you:

• Visit the FAICEE website.
• Contact us.
• Register for a course.
• Register for a demo class.
• Make a payment.
• Subscribe to communications.
• Communicate with FAICEE through email, phone, WhatsApp, Instagram, or other official channels.
• Participate in FAICEE classes or activities.

4. How We Use Information

FAICEE may use collected information to:

• Process course registrations.
• Provide educational services.
• Communicate with parents, guardians, and students.
• Send class schedules, links, reminders, and course-related information.
• Process payments and maintain transaction records.
• Provide technical or educational support.
• Maintain attendance and enrollment records.
• Improve our courses and services.
• Maintain website security.
• Prevent fraud, misuse, or unauthorized activity.
• Comply with applicable legal and regulatory requirements.

We will not use personal information for purposes unrelated to the services we provide unless permitted or required by applicable law or you have provided appropriate consent.

5. Information About Children

FAICEE's programs may be used by students aged 10 and above, including students under the age of 18.

We recognize that children's personal information requires additional care.

Where a student is under 18, enrollment and consent should be completed by a parent or legal guardian.

We do not knowingly require children to provide unnecessary personal information.

Parents or legal guardians may contact FAICEE regarding information associated with their child and may request appropriate access, correction, or deletion, subject to applicable law and legitimate record-keeping requirements.

6. Payments

FAICEE may use third-party payment processors to process course payments.

When you make a payment, payment information may be processed directly by the relevant payment provider.

FAICEE generally does not store complete debit-card, credit-card, banking passwords, or other sensitive payment credentials on its own systems.

Payment providers may collect and process information according to their own privacy policies and terms.

7. Online Classes and Third-Party Platforms

FAICEE may use third-party platforms for conducting classes, communication, file sharing, payments, or other services.

Examples may include video-conferencing, email, cloud-storage, messaging, payment, and educational platforms.

When you use these services, your information may also be subject to the privacy policies and terms of those third parties.

FAICEE will take reasonable steps to use reputable services appropriate for the intended purpose.

8. Photos, Videos, and Recordings

FAICEE may occasionally wish to use photographs, videos, recordings, screenshots, or student project demonstrations for educational, promotional, or social-media purposes.

For students under 18, FAICEE will seek appropriate parental or legal-guardian consent before using identifiable images, videos, recordings, or other identifiable student content for promotional purposes.

Parents or guardians may contact FAICEE regarding previously provided consent, subject to applicable law and practical limitations.

9. Student Projects

Students may create projects, code, designs, presentations, or other work during FAICEE courses.

FAICEE may wish to showcase student projects as examples of learning or achievement.

Where a project can reasonably identify a student, appropriate consent will be obtained before using the student's identifying information for promotional purposes.

10. How We Share Information

FAICEE does not sell personal information to third parties.

We may share limited information with trusted service providers where reasonably necessary to operate our services, such as:

• Payment processors
• Online classroom or communication platforms
• Website hosting providers
• Cloud-storage providers
• Technical service providers
• Professional advisors
• Government authorities or law-enforcement agencies where legally required

We aim to share only the information reasonably necessary for the relevant purpose.

11. Data Security

FAICEE takes reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Users should also take reasonable precautions, including protecting account credentials and avoiding sharing passwords or sensitive information through insecure channels.

12. Data Retention

FAICEE may retain personal information for as long as reasonably necessary to:

• Provide our services.
• Maintain course and enrollment records.
• Process or verify transactions.
• Resolve disputes.
• Meet legal, tax, accounting, or regulatory requirements.
• Prevent fraud or misuse.
• Protect legitimate business interests.

When information is no longer reasonably required, FAICEE may delete or anonymize it, subject to applicable legal requirements.

13. Cookies and Similar Technologies

The FAICEE website may use cookies or similar technologies to improve website functionality, security, and user experience.

Cookies may also be used to understand website traffic and usage.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

If FAICEE introduces advertising, analytics, or other third-party tracking technologies in the future, this Privacy Policy may be updated accordingly.

14. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

• Request access to certain personal information.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent.
• Raise concerns regarding the handling of personal information.

Requests relating to a student under 18 should generally be made by the student's parent or legal guardian.

FAICEE may need to verify the identity and authority of the person making a request before responding.

15. Third-Party Links

The FAICEE website may contain links to third-party websites or services.

FAICEE is not responsible for the privacy practices, security, or content of third-party websites.

Users should review the privacy policies of those websites before providing personal information.

16. Changes to This Privacy Policy

FAICEE may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The updated policy will be published on this page with a revised "Last Updated" date.

17. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of personal information, please contact FAICEE through the contact details provided on our website.